Joanne Scouler

Leveraging Education, Writing and Sales Skills To Build Customer Loyalty

Over fifteen years of sales and marketing experience with emerging technologies combined with sales, technical, and customer training skills are my keys for success. Demonstrated skill in developing strong client relationships and trusted partnerships. Award winning technical communicator and project leader builds education programs that demonstrably improve business outcomes.

• Author and conference speaker
• Instructor
• Course developer of elearning and instructor-led training (ILT)
• Certification and badging program development


I have developed and delivered instructor-led training (ILT), elearning, and certification tests.

Technical subjects I have developed or delivered courses on include:
• Internet of Things: Watson IoT platform solution
• Cloud: Cloud orchestration, Hybrid cloud, DevOps
• Security: Identity management, Sendmail security
• Networking: HP-UX networking, OSPF, SMTP,TCP/IP, Mobile IPv6, DHCP V6, Sendmail, DNS, MPLS, Optical Switching, SONET
• Systems engineering: Systems modeling language (SysML), Unified modeling language (UML), Systems design and development, Requirements management, Product line engineering (PLE)
• IBM products: UrbanCode Deploy and Release, Cloud Orchestrator, Rational Engineering Lifecycle Manager, Rhapsody, RTC, DOORS

Tools used: Adobe Flash, Dreamweaver, Adobe Connect, Captivate, Camtasia, WebEx, Go-to Meeting, Microsoft Office Suite, Vmware for images, Arbortext, Moodle, Learncore, SAVO

Boston (Wakefield), Massachusets, United States

Contact me for

  • E
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Results

  • 1
    IBM IT specialist -software enablement and trng
  • 2
    STC Merit Award for Sendmail Web-based course
  • 3
    Sales enabler for Watson IoT
  • 4
    IBM Redbooks Thought Leader
  • 5
    29M - Sales enabler for hybrid cloud mgmt
  • 6
    Built International certification program
  • 7
    Created new DevOps modular course
  • 8
    Conference speaker
  • 9
    Author - elearning magazine and IBM devworks

Skills & Years of Experience

  • 11
  • 5
  • 16
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  • 3
  • 6
  • 15
  • 2
  • 8
  • 7
  • 1
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Career Highlights

  • Curriculum Architect
    IBM
  • Worldwide Sales Enablement
    IBM, RSA
  • Bachelor of Arts
    McGill University
  • TCP/IP, Pascal and C Programming
    Northeastern University
  • Instructional Design
    Northeastern University